Welcome! For an overview of data subject rights available to you please refer to the PUBG Mobile Privacy Policy. To ensure you can exercise those right in the most efficient way, please provide all of the information requested below in English and in a legible format, and add as much detail as possible as we may not respond to incomplete requests. If you have any questions about this form, please do not hesitate to contact us at dpo@proximabeta.com.

Please provide us with your contact information so that we may contact you to accommodate your data subject request.

For data privacy and security reasons, please provide the following information for us to proceed with your request as we are dedicated to protect our users’ personal data which includes not providing access to or disclosing a user’s personal data unless that user’s access credentials and identity have been fully verified.

In-Game Screenshot

Please upload an in-game screenshot showing your character ID and username.View screenshot guidelines

In order to validate your request or the request of the data subject on whose behalf you write to us, we may at a later stage, request you to provide us with additional information necessary to verify your identity before responding to your request. Any such information you provide to us will be used and retained solely for verifying your identity and complying with your request.

Please choose which right you wish to exercise.Kindly note that we will accommodate the requests to the extent required by the applicable law.
This platform is only providing solutions to data privacy-related issues. For games related questions and support about PUBG Mobile (including issues about “help logging in”, “account being hacked”, “bans”, “credits”) , please contact the customer support team (pubgmobile_cs@tencentgames.com) who will be able to assist with your query.